Technology & Operations

Technology & Operations

From full-stack development to cloud infrastructure, CRM customizations, and automated data flows, we ensure your systems run smoothly—letting you focus on innovation and customer value.

Build and maintain the technical core—servers, applications, integrations, and security—so you can scale without limits. At ConvergentiX, Technology & Operations is about creating a rock-solid foundation that supports rapid growth, seamless integrations, and bullet-proof reliability. From full-stack development to cloud infrastructure, CRM customizations, and automated data flows, we ensure your systems run smoothly—letting you focus on innovation and customer value.

What’s Technology & Operations About?

Technology & Operations is the engine room of your digital ecosystem. We architect, develop, deploy, and maintain the backend services, frontend applications, integrations, and infrastructure that power your Growth Engine. Whether you need a dynamic single-page app, a scalable e-commerce store, or a federated CRM system tied into marketing automations, our team delivers production-ready code and rock-solid deployments.

We also handle ongoing DevOps, monitoring, and support, so you never wake up to unexpected outages or manual handoffs. In short, we keep your technology running reliably and efficiently—so your business can scale without limits.

Web & App Development

We deliver production-ready websites, single-page applications, and hybrid mobile solutions. Starting with clear requirements and user stories, our developers build scalable APIs (Django or Node.js) and reactive frontends (React Native for mobile; Next.js for web). Every project includes unit/integration testing, automated build pipelines, and deployment scripts that tie directly into your Growth Engine—whether that involves ad tracking, CRM population, or real-time analytics feeds.
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Ecommerce & CMS Solutions

Whether you’re launching an online store or need a dynamic content site, our developers configure and customize the platform to your exact specifications. We build responsive custom themes (Liquid for Shopify, PHP/JavaScript for WordPress, or low-code theming for Wix/Squarespace) and integrate payment processors (Stripe, PayPal, Adyen) and third-party services (ERP, PIM, email marketing). We also implement headless CMS architectures when you need maximum flexibility, hooking content endpoints into Next.js or React frontends.
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Cloud Infrastructure & DevOps

Our infrastructure architects build resilient, auto-scaling environments to handle fluctuating traffic. We set up container orchestration with Kubernetes (GKE, EKS, AKS) or managed Docker Swarm, configuring load balancers, network policies, and role-based access controls. For simpler projects, we optimize cPanel/WHM or managed VPS environments. CI/CD pipelines (Git → Docker builds → staging → production) automate testing and deployments, while monitoring (Prometheus, Grafana, Datadog) keeps you informed of performance metrics, uptime, and security events.
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CRM Implementation & Customization

Whether your CRM of choice is Salesforce, HubSpot, Zoho, or a custom solution, we configure it end to end. We build custom objects/modules, write server-side scripts (Apex, Deluge) or plugins, and implement lead-scoring models that align with your ICP. We also set up territory assignment rules, email sequencing, and trigger-based automations—ensuring that marketing, sales, and support teams share one single source of truth. Every workflow is tested for reliability: from new lead capture (web form) to opportunity creation and beyond.
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Automation & Integration Engineering

Manual data entry is a productivity killer—and a source of errors. Our integration engineers build robust connectors that push and pull data in real time. Whether it’s synchronizing ad spend data into your CRM, updating inventory counts in your e-commerce backend, or auto-populating dashboards in Tableau or Looker, we automate every handoff. When off-the-shelf integrations aren’t enough, we write custom scripts (Python, Bash, or Selenium) to scrape, transform, and load data—eliminating silos and ensuring accuracy.
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Helpdesk Support

Our local helpdesk team is your first line of defense when issues arise—whether it’s a server outage, a misbehaving API, or a website going down after a plugin update. We offer tiered SLAs (hourly response for critical incidents, same-day resolution for minor bugs) and a ticketing system that prioritizes issues based on business impact. Beyond reactive support, we provide proactive patch management, security hardening, and periodic performance reviews—so small problems don’t become big crises.
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4 Key Benefits of Partnering with ConvergentiX for Technology & Operations

  • Full-Stack Expertise
    Our team speaks Django, Node.js, React Native, Next.js, and more. Whether you need a public-facing website or a hybrid mobile app, we deliver production-ready code that integrates directly into your Growth Engine.

  • Infrastructure as Code & DevOps Rigor
    We design and deploy on Docker, Kubernetes, or cPanel/WHM, implementing infrastructure-as-code (Terraform/Ansible where needed) and CI/CD pipelines that automatically build, test, and deploy—minimizing human error and maximizing uptime.

  • Seamless Integrations & Automations
    From SOAP/REST API integrations to Zapier/Make/n8n flows and bespoke Python or Bash scripts, we connect your ad platforms, website/app, CRM, and BI tools—eliminating manual workflows and data silos.

  • Ongoing Support & Security
    Our local helpdesk support ensures fast response times and personalized service (no offshore call centers). Coupled with regular security audits, patch management, and performance tuning, your tech stack remains secure, up-to-date, and optimized.

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Partner with Us for Comprehensive IT

We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.

Call us at: (08) 6558 1787
Key Benefits of Working with ConvergentiX
  • Unified Growth Engine
  • Real-Time Decisioning
  • Zero-Silo Operations
  • Scalable by Design
  • Data-Driven Precision
  • Hands-On Enablement
What happens next?
1

We Schedule a call at your convenience 

2

We do a discovery and consulting meting 

3

We prepare a proposal for you

Schedule a Free Consultation