Privacy Policy

Privacy Policy

Effective Date: December 9, 2025

1. Introduction & Purpose

ConvergentiX (“we,” “us,” or “our”) is committed to protecting the privacy and security of the personal data we collect from our clients, website visitors, and business contacts. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in connection with our consulting, technology, strategy, and growth engine services.

2. Data We Collect

We collect information directly from you, automatically through our website, and from third-party sources.

A. Information You Provide Directly

This includes data collected when you request a consultation, fill out a contact form, apply for a job, or engage us for services:

  • Contact Data: Name, job title, company name, email address, mailing address, and telephone number.

  • Professional Data: Information related to your business needs, project details, organizational challenges, and financial information necessary for billing.

  • Recruitment Data: CV, employment history, qualifications, and any other information submitted during an application process.

B. Data Collected Automatically (Website & Digital Channels)

When you visit our website (www.convergentix.com) or interact with our digital content, we automatically collect:

  • Usage Data: IP address, browser type and version, operating system, pages visited, time spent on pages, referral sources, and clickstream data.

  • Location Data: General location data derived from your IP address.

3. How We Use Your Data

We use the data we collect for the following legitimate business purposes:

Purpose Description ConvergentiX Service Alignment
Service Delivery & Contract Fulfillment To execute contracts, deliver consulting services, provide technical support, and process billing and payments. Technology & Operations
Communication & Marketing To respond to inquiries, send relevant service updates, and deliver targeted marketing communications about our services, products, and insights. Growth Engine
Business Operations & Strategy For internal auditing, financial reporting, risk management, and to improve our services and internal processes. Strategy & Insights
Security & Compliance To protect our services and systems from fraud, comply with legal obligations (e.g., FERPA, HIPAA, CCPA where applicable), and enforce our terms and conditions. Technology & Operations
Website & UX Improvement To monitor and analyze website usage to enhance user experience (UX), optimize website performance, and improve content relevance. Experience & Design
Recruitment To assess job applications, conduct necessary background checks, and communicate with candidates. Internal Operations

4. How We Share Your Data

We do not sell your personal data. We may share your information only in the following circumstances:

  • Service Providers: We engage trusted third-party vendors and contractors to perform services on our behalf (e.g., cloud hosting, email service providers, CRM platforms). These parties are bound by contractual confidentiality obligations and are restricted from using your personal data for any purpose other than providing services to us.

  • Affiliates/Subsidiaries: We may share data within the ConvergentiX corporate group for internal administrative purposes and service provision.

  • Legal Requirements: When required by law, subpoena, or governmental request, including to meet national security or law enforcement requirements.

  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

5. Data Security & Storage

We implement robust technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Our security measures include encryption, access controls, regular security audits, and staff training.

  • Data Location: We may process and store data in secure cloud environments globally (e.g., AWS, Azure). By engaging with us, you acknowledge that your information may be transferred to, stored, and processed outside your country of residence.

  • Data Retention: We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements.

6. Your Rights (Data Subject Rights)

Depending on your jurisdiction (e.g., GDPR/UK GDPR for EU/UK residents; CCPA/CPRA for California residents), you may have the following rights regarding your personal data:

  • Right to Access: To receive confirmation of whether your data is being processed and to obtain a copy of the data we hold.

  • Right to Rectification: To request correction of inaccurate or incomplete data.

  • Right to Erasure (“Right to be Forgotten”): To request that we delete your personal data under certain conditions.

  • Right to Restrict Processing: To request limits on how we process your data.

  • Right to Object: To object to the processing of your data, particularly for direct marketing purposes.

  • Right to Data Portability: To receive your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to analyze trends, administer the website, track users’ movements around the site, and gather demographic information. You can control the use of cookies at the individual browser level.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated “Effective Date.” We encourage you to review this policy regularly.

9. Contact Information

If you have questions about this Privacy Policy or wish to exercise your data subject rights, please contact our Privacy Officer:

Privacy Officer ConvergentiX Email: hello@convergentix.com